Amy K Tomey

Email: amy.tomey59@gmail.com | Phone: (502) 299-6540 | LinkedIn: Amy Tomey

Summary

I am an excellent team player. I learn quickly and love a challenge. I have a knack for breaking down complex processes and procedures so others can understand them.

Work Experience

Customer Service Representative - Teleperformance USA

October 2018 to present

Specializing in auto, renter's and homeowner/rental/condo insurance servicing and billing nationwide.

Operations Trainer - RueLaLa

May 2017 to May 2018

Trained new associates in outbound standard operating procedures: picking and packing orders for shipping, troubleshooting, safe work practices, and company policies.

Tax Specialist 3 - H & R Block

January 2000 to April 2018

Specialized in itemized, business, military, and blended family returns.

Education

BSBA - Indiana Wesleyan

2013

AGS - IvyTech

2009

Skills

  • HTML
  • CSS
  • JavaScript
  • Python
  • C#
  • Mentoring
  • Team Leadership

Projects

Florries Magical Misfits

This website was built and is maintained for a thriving home based business using HTML and CSS. Updated regularly, it connects to the business's Shopify account.

Plan Ahead

C# application that gives food truck information and weather at scheduled locations. It accesses a weather API and uses JSON.